Our virtual FAX product, vFAX, allows FAXes sent to your FAX number to be received as PDF email attachments at one or more email addresses within your company. It also allows one or more authorized email addresses within your company to be able to send DOC, PDF, and other file types as email attachments. By properly addressing the email, your attachment will be converted to a FAX and sent to the destination.

Please note: SmartVox is a customer of emailyourfax.com and unable to provide support for this service except to our own customers. If you found this page by searching the internet for help with emailyourfax.com, you are probably in the wrong place.

Here are instructions on how to use our vFAX service. Please note that the username, FAX number, and password below are specific to your account. These generic instructions include generic passwords.

Sending FAXes via the Web

1. Log in to http://www.viewmyfax.com
2. Your username and password will be given to you by your SmartVox SmartRep as part of your service package
3. Click on “Send a Fax“
4. Enter the number to send the FAX to and click the green plus sign
5. Choose the number from which the FAX will be sent (your temp FAX number is your only option right now) and click “Continue“
6. You can then click “upload your own file” and upload a support document type
7. Wait for a minute while it processes
8. Confirm or cancel on the next page

Sending FAXes via Email

1. Create a new email
2. If you are sending to FAX number \1234567890, set the "To" address to \1234567890@emailyourfax.com
3. The subject must just be your FAX number (not the recipient’s number, but your number)
4. The sender’s email address must be listed on the account as an authorized sender (see below)
5. Leave the body of the message blank
6. Attach the file you wish to send, and it will be FAXed to \1234567890

Updating the List of Authorized Senders

1. Log in to http://www.viewmyfax.com
2. Your username and password will be given to you by your SmartVox SmartRep as part of your service package
3. On the right hand side, click on “Fax From Emails“
4. Enter the email address of the authorized sender and click “Add Email”
5. Note: The email address must be entered in all lowercase
6. You may repeat this process as needed, as well as remove old email addresses

Receiving FAXes via Email

Very similar to updating the list of authorized senders, so make sure you are clicking in the right places!

1. Log in to http:///www.viewmyfax.com
2. Your username and password will be given to you by your SmartVox SmartRep as part of your service package
3. Click on “Fax Numbers“
4. Find the FAX number you wish to modify and click on”Emails“
5. Enter the email address of the person who should receive FAXes sent to this number and click “Add Email“
6. You may repeat this process as needed, as well as remove old email addresses